Customer Care

 

“What’s right is more important than who’s right.”

– Don Hutson

 

 

To further ensure that all of our customers receive the attention, service and workmanship they expect and deserve, we established a Customer Care Department independent of Operations.

 

In addition to enhancing two way communications, our monthly monitoring of customer satisfaction levels by Production Manager, Estimator, Branch and Company as a whole allows us to maintain an extremely high overall customer satisfaction level of 96%.

 

Over the years, our emphasis on Customer Care has created an excellent culture of quality service and staff training initiatives. We are proud to have developed a list of over 3,000 prior customers that have offered to recommend us but don’t just take our word for it… click the testimonials button below to see what a few of our thousands of satisfied customers are saying about us!

 

Bottom line…we are committed to maintaining our excellent history of premier customer service and satisfaction and that reputation certainly impacts our continued growth and success.

testimonials

Customer Care Department

 

Mellon Certified Restoration

436 South Lansdowne Avenue

Yeadon, PA 19050

Main: 888-790-7378 (toll free)

Fax: 610-622-4545

E-Mail: ccdept@melloncr.net

 

 

 

 

 

FIRE | WATER | SMOKE | WIND & Other Perils
Since 1982

 

Multiple Full-Service Locations

All of our full-service branches are managed, staffed, and equipped to provide emergency services 24/7/365, content care and full restoration/repair. Click here to view all of of locations