April 7, 2020
Shirl and Wayne did an amazing job. They were very professional and polite. They explained everything step by step to us in a way that we could understand. In a time like this when people are quarantined and losing hope they were amazing and came to my home quickly. Thank you so much because of employees of this caliber the damage to my home was address before it became to bad. I would recommend them to the fullest. Once again thank you Shirl and Wayne you deserve a bonus. They are from the Harrisburg Office
April 15, 2020
Shirley and Wayne, from Harrisburg Branch, were a great help today. They were able to figure out where my roof was leaking and were able to give me some great recommendations especially with everything that is going on right now.
June 12, 2020
Just wanted to give a shout out about two of your team members at your Devonshire Rd, Harrisburg location.
On April 6th my wife and I discovered we had a back up in our Landry room and back basement. Our insurance referred our case to Mellon Restoration. In a very short period of time Wayne and Cheryl contacted us about our situation in a very prompt and professional manner. We all talk about “Johnny on the spot” This while the COVID-19 pandemic had just stated influence in our country.
They came in and asset the problem and a solution and explained everything so we could understand the whole process. Over the next few days our problem was completed. Amazing job well done. Thank you Wayne and Cheryl and we would recommend your team and Mellon Restoration.
June 24, 2020
Within 3 hrs of talking to my insurance company Shirl and Wayne showed up to clean my bedroom. They were quick and professional. I would highly recommend them and the company for any restoration.
Shirl and Wayne were amazing to work with. Very professional, responsive to all of my (essentially dumb) questions, and prompt with their work. They were able to find the source of the damage and mitigate without any delay.
Wayne was great during the ES stage of the restoration, and Shirl steam cleaned the carpet once all of this was done.
Amazing customer service, would definitely recommend them to anyone needing this type of service.
- Positive: Professionalism, Punctuality, Quality, Responsiveness
I highly recommend Mellon Restoration. We have had to use them twice in the last 14 months for different water damage incidents. Just this week, we had a storm related incident. The Harrisburg, PA team, Shirl and Wayne, were awesome. They were on time, professional, personable, thorough and very informative. They found the source of the problem quickly. Thanks Shirl and Wayne for the great work and jump starting the restoration of our home.
Well, when we found out about my basement flooding, I was devastated….I didn’t know what to do or how to start to deal with the situation. I then remembered I had home insurance and called the company right away. My insurance called Mellon certified restoration and the company called me. I didn’t have to call them. My responders names were Shirl & Wayne! They were very professional and did all that they could do to help. They used commercial equipment to dry my basement. They even took the liberty in going the extra mile! Thank you Mellon certified restoration and a special thank you to Wayne and Shirl!
Well, Mellon sent out an outstanding team to help us when we needed their help. Out of their entire team I was much impressed by Shirl as she not only did an outstanding job herself but ensured others also follow her standards. I would strongly recommend Melon to send Shril for every critical work that needs utmost care. If I had to pick only one person from the entire team of Mellon , it would be Shirl! She has been that good in her overall work. Wishing all the very best to Shirl and the entire Mellon team!
Wayne and Shirl arrived promptly to my house on Friday night, after I called the company due to water leak damage in the basement. They kept me informed of the job they were doing and explained the process of restoration. They came back during the weekend to check the level of moisture and to remove the equipment right after completing the job. Both of them were professional and respectful.
Shirl Hunter has been to our house 4 times. Each time she has brought with her a competent crew to move furniture out of our basement, put it back in our basement then move it out again so carpet could be installed and today moved everything back into our basement. She is kind, thoughtful, competent, knowledgeable, respected our furniture and is extremely helpful. She was the calm during this storm. I really liked having her here each time. She would call to say when she was coming and arrive at that exact time. My husband and I are very pleased and would highly recommend them in any restoration project. Thank you to all of her helpers that moved all the books, furniture and stuff.
We are extremely happy with the work Eli and Shirl did in restoring our kitchen and basement from water damage. Both were very professional, meticulous and went beyond just “getting it done”. Eli showed great pride and craftsmanship in his drywall and trim work and did the little extras to make it look professional. We would highly recommend these two.
Shirl Hunter and Wayne were extremely professional and friendly. They came out immediately and helped us with the flooding in our basement. I highly recommend them.
- Positive: Professionalism, Punctuality, Quality
Shirl and Wayne were very knowledge about what needed to be done to take care of our water damage. Both were both extremely friendly and courteous.
Honest, responsible and efficient as well as courteous and very professional with all contacts. Jeff, Shirl and Wayne were fantastic!
A few weeks ago I had a small fire in my condo. My insurance company contracted me with Mellon to perform the restoration work. Matt did an excellent job providing USAA with a timely estimate. The restoration work took 3 days to complete and I couldn’t be more pleased with the level of care and professionalism from Shirl Hunter and Jade. They did such a thorough job with the cleaning and really took care of my items. The need for restoration work usually arises from some kind of traumatic experience. I think Shirl and Jade understood this and they were an absolute dream to work with. I hope that I never need restoration services in the future, but would recommend Mellon to anyone who does.
We just had a sump pump fail and our insurance adjuster dispatched Mellon to help us dry out and clean-up. They were fantastic- polite, professional, and very, very helpful. I couldn’t be happier with the service we received.
A big thank you goes out to Matt Vincent & Eli Brougher who go above and beyond in order to make our gothic revival cottage the beautiful home it once was.
Sincerely, Rhonnie L. Stehman- Reinford
- Positive: Punctuality, Quality, Responsiveness, Value
Excellent service. Prompt and they left the area free of debris.
FIRE | WATER | SMOKE | WIND & Other Perils
Multiple Full-Service Locations
All of our full-service branches are managed, staffed, and equipped to provide emergency services 24/7/365, content care and full restoration/repair. Click here to view all of of locations